Representing owners interests, in commercial and legal segment, when dealing with lessee and government institutions.

Property insurance
  • Organisation and tender
  • Reports to the insurance company, evaluation and proof of damages

Budget/financial reports

  • Realisation of annual budget
  • Comparison of the planned and actual progress
  • Preparation of monthly, quarterly and annual reports as requested by the owner
Relationship with the contractors
  • Administration data of the property leased: terms and conditions
  • Transfer of the leased space
  • Insurance payments - maturity date (assurance of deposits) related to the leased space
  • Rent administration: lease contract, correspodence, deadlines, indexing, etc.
  • Monitoring and control of the leased property - distribution of keys and access cards
  • Monitoring electricity usage and annual calculation of operating costs
  • Representing interests of the owner before contractors and government institutuins
  • Monthly billing
  • Outstanding debts
  • Receivable managements and other accounting services
  • Taking care of equipment and facility guarantees
  • Communal contracts - negotiating relevant contract articles and accounting
  • Space management

Commercial management

System and equipment maintenance in accordance with manufacturer's standards, technical standards and terms of use, procurement and stockpiling of expendable parts, as well as obtaining technical documentation as provided by law.

  • Maintaining system and equipment in accordance with the manufacturer' standards, technical requirements, legislation and terms of use
  • Equipment setting, monitoring and adjusting
  • Regular system and equipment control, and analysis of the necessary documentation
  • Informing clients about the necessary work or activities to be done, ensuring supply of all the necessary wearing parts through the optimisation of the inventory according to regular facility maintenance
  • Production of documents regarding the operating system and the equipment
  • Updating the documents
  • Regular reports about the works done
  • Cooperation with the authorities (State Inspectorate for fire protection, energy, environmental protection, inspection, etc.) on behalf of the owner
  • Doing the paperwork for the supply of electricity, gas, water, and sewage disposal
  • Appointing persons (by the BFM) responsible for the distribution of electricity...
  • Preparation of necessary reports and certificates, and submitting the said to the city authorities
Technical maintenance
  • Performing regular checkup includes control, adjustments, lubrication, alignments, removal of corrosion, paint, equipment cleaning, etc.
  • Repair and maintenance of the equipment in case of failure
  • Urgent interventions (communication with contractors and troubleshooting)
  • 24 hour emergency intervention line  is available to all facility users and BFM staff
  • All irregularities noticed during regular checkup , as well as regular maintenance, are reported through the emergency line
  • Notifications can be sent via telephone, fax, e-mail, text message, and through the control system of the building
  • Major repairs of technical devices and equipment (is done under a separate contract with the client)
  • Replacement of damaged/defective equipment (is done under a separate contract with the client)
Managing system and equipment of the building
  • Work organization of the technical maintenance
  • Planning and execution of necessary works according to the work plan
  • Quality control and implementation of deadlines for the execution of works
  • Optimisation of costs, plan developments and proposals
  • Running the facility
Combines cleaning services, reception services and security
  • Regular cleaning of indoor and outdoor areas
  • Special cleaning services
  • Winter services – planing and removal of snow, salting the surfaces and removal of surface snow
  • Securing the building (by security services and fire fighters)
  • Disinfection, fumigation and eradication
  • Waste disposal
  • Maintaining and fostering green space areas
  • Reception service

Latest news

Merkur Business Center 10.09.2012.

Merkur Business Center

The Contract for the maintenance of Merkur Business Center (6022,46 sq m) at Kneza Ljudevita Posavskog 31, Zagreb was concluded.

Contact us

BFM d.o.o.
Building & Facility Management

Radnička cesta 80
HR-10000 Zagreb

Tel: +385 (0)1 777 5543
Fax: +385 (0)1 777 5543

Email: info@bfm.com.hr

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